Doxentrics For Outsourcing: Transfer and Disclosure, Collections, AR

Problem:  

  • Onsite staff performance on these complex procedures was not adequate.
  • Staff needed constant reminders, re-training, and direct support.
  • Staff insisted on doing it their own, manual, time-consuming way.
  • Leadership spent too much of their time supporting ineffectual staff.
  • Hiring low-wage staff COST more money and more time commitment for leadership.

Solution:  

  • Outsourced processing for these functions to Doxentrics.
  • Doxentrics completed procedures according to established requirements, in an efficient manner, without need for any training or support.
  • Doxentrics INCREASED revenue by completing all procedures promptly each month.
  • The OVERALL time to complete tasks REDUCED by 77%.
  • The OVERALL cost to complete tasks REDUCED.

Time/Cost Comparison:

Time Spent per MonthIn-House StaffDoxentricsDifference
Training hrs per month6NONE(100%)​
​Support hrs per month6NONE(100%)
Work hrs per month4012(28/ 70%)
Total5212(40 / 77%)

To chat about using these procedures at your company, schedule a complimentary 30 min discovery session at this link: calendly.com/doxentrics/30minconsult

Rachel Zerull is the Founder and Managing Consultant of Doxentrics, a business consultancy focused on bringing HOA Management companies into the roaring 2020s thru business transformation using software solutions and business process improvement.