Rachel Zerull has been a powerful team member for CPV Management from our start. We employed her as a subject matter expert for our Software Caliber as well as a Consultant for Day-to-Day operations. She has been a wonderful team member and has had direct involvement in increasing account acquisition to twenty-plus accounts over the period of a year. More than just being impressive at what she does, she is a model of integrity at the highest level. Such integrity has been a necessary bedrock for our business.
– Jon Passey, Capital Property Ventures
Rachel was key to helping us implement a new accounting software. We manage close to two hundred communities and the data transfer, set up of processes and procedures, and creation of training manuals one hundred times easier with Rachel’s help. In addition, we had a customer that needed extra care getting through this transition, and Rachel was the perfect fit to help that go smoothly and make us look like rock stars.
– Courtland Bickmore, Brown Community Management, Inc
Rachel is an owner’s/operator’s right hand; someone they can depend on to offload any task and not have to worry about micro-managing or training someone to do it.
– Austin Heywood, Heywood Community Management
Rachel and I were lucky enough to work on a couple of consulting projects together and I was able to see her many hats. Rachel and I first worked together to map out all the operational processes management companies manage. It was nice to have a subject matter expert who knew every role, it really cut down my R&D up to conduct a problem-solving workshop that resulted in implementing a new employee handbook. It was nice to see these tangible results and employees feeling more empowered.
– Sarah Hyde, Cofounder at Neighborhoody
Rachel aided our team in transitioning to Caliber software. She was patient and thorough. The transition went smoothly. Two years later we decided to begin using an added module in Caliber. We at once contacted Rachel to train us. She showed the same patience and thoroughness during the second transition. I highly recommend Rachel. She is great to work with!
– Renee Belisle, Administrative manager at Ventana Lakes POA
Rachel worked on a fast-tracked ERP software implementation with our team. Her project management skills were crucial to the success of the project. I would enjoy and recommend working with Rachel on future projects.
– Lori Biondo, Solution Architect at Fusion Alliance
Rachel has an excellent understanding of the property management company work flow and how software systems can be best utilized to assist in the work. If your PMC is considering changing software platforms, do yourself the favor and find out how Rachel can assist you!
– Doug Newman, CPE Property Management Solutions
As a newer, growing company, we were having difficulty making time for some of the necessary corporate paperwork. We contracted Rachel to assist us in completing our Employee Handbook. After a brief virtual meeting, she was able to deliver to us a comprehensive Employee Handbook that required minimal revisions upon review. Rachel turned the initial draft and final product around in a very reasonable period time. We are very happy with her work and her communication during the process. Thank you, Rachel!
– Michael LaPoint, Desert Vista Community Management