AvidXchange

  • by AvidXchange
    Community association finance leaders are being asked to do more than simply process invoices and pay suppliers. They’re expected to control costs, improve financial visibility, strengthen supplier relationships, and support portfolio growth—all while managing the same lean teams. That’s why it’s time to stop thinking about payments as a back-office function. Every payment your organization […]
  • by AvidXchange
    The cost of paper checks isn’t just an envelope and a stamp anymore. In 2026 and beyond, it’s the labor cost from printing and mailing payments, the growing risk of check fraud, and the business opportunities you miss when you don’t have a payment strategy. So if you’re still paying suppliers by check because that’s […]
  • by AvidXchange
    For many real estate teams, month-end close takes longer than it should. Some spend days chasing down payment details, reconciling bank activity, tracking unpaid invoices, and gathering information from multiple systems before they can confidently close the books.  That’s why many real estate organizations turn to accounts payable (AP) automation providers like AvidXchange. By centralizing invoice and payment activity […]
  • by AvidXchange
    Quick Takeaways Many financial institutions still rely on fragmented systems that do not communicate effectively  Disconnected payment experiences create friction between  vendors and internal teams  Manual workflows and siloed payment tools slow operations and weaken vendor satisfaction  A connected payment experience requires faster payment rails, integrated workflows, and visibility  Payment automation and integrations can help financial institutions reduce friction without disrupting core operations  […]
  • by AvidXchange
    Core banking systems remain essential—but some may no longer be sufficient on their own. As financial institutions face rising transaction volumes, stricter compliance requirements, and leaner teams, the technology surrounding the core has become just as important as the core itself.  This article explains why integration-first strategies are gaining traction across banking, what operational benefits they unlock, and what banks and credit unions should look for when […]

OSG

  • by Mark Marin
    Customer communications carry more growth potential than most leaders give them credit for. Leaders treat it as an operational line item, something to modernize eventually, once there's budget and bandwidth. I'd argue that's backwards. In 30 years of building revenue teams, I've never seen a company grow its way past a broken customer experience, and […]
  • by Christopher Gomez
    Direct mail response rates in financial services average 3.95% – 37x higher than email. See the data on ROI, print + digital integration, and why banks, mortgage lenders, and insurers are scaling direct mail programs in 2025. The post Why Direct Mail Still Delivers appeared first on OSG.
  • by Christopher Gomez
    Customer communication is core to how organizations build trust, drive action, and retain business, and it's getting more expensive to do. USPS rates increase on July 12, 2026, with the First-Class Mail Forever stamp moving from 78 cents to 82 cents and overall mailing services prices rising about 4.8 percent. The post Managing Rising Postal […]
  • by Christopher Gomez
    Carol Stream, IL – May 12, 2026 — Output Services Group, Inc. (OSG), a leader in Customer Communications Management (CCM), today announced a strategic partnership with Sagent, a leading fintech software company modernizing mortgage servicing. The post OSG Announces Strategic Partnership with Sagent to Transform Mortgage Servicing Communications appeared first on OSG.
  • by Christopher Gomez
    Carol Stream, IL – May 7, 2026 – OSG, a leading provider of print and digital Customer Communications Management (CCM) solutions, today launched OSG CommunityConnect™, a significantly upgraded suite of tools designed specifically for property managers, HOA boards, and community managers. The post OSG Real Estate Group Launches OSG CommunityConnect™, a Modernized Suite of Tools […]

Sperlonga Data

  • For many property managers, the collections process has long been the default response to delinquent accounts. When a resident falls behind, the typical path is to wait, send reminders, and eventually hand the account over to a collections agency. The problem is that by the time an account reaches collections, the opportunity for effective recovery […]
  • Delinquency is one of the most persistent challenges in property management. While it is often unavoidable, the way it is handled can significantly impact your bottom line. For years, eviction has been the default response to nonpayment. However, rising costs, extended timelines, and uncertain outcomes have forced many property managers to rethink this approach. Today, […]
  • For many property managers, post move out accounts represent a frustrating reality. A resident leaves with an unpaid balance, communication stops, and the account is eventually written off or sent to collections. Over time, these balances are often viewed as lost revenue. However, what if those accounts are not losses at all, but untapped opportunities? […]
  • Most property performance issues do not appear overnight. They build quietly through small inconsistencies in payment behavior, aging receivables, and overlooked risk patterns. By the time delinquency becomes highly visible, the financial impact is already underway. The first ninety days of rent reporting offer something many portfolios lack. Clear, measurable insight. When rent reporting to […]
  • When residents move out with an outstanding balance, many property managers assume that revenue is lost. Security deposits may offset a portion of the debt, but unpaid rent, damages, and fees often remain. In many portfolios, these balances are written off quickly so staff can focus on current residents and operational priorities. However, post move […]

PagePerPage

  • by Phil Hoffman
    Dear Valued Client, We’re excited to inform you about our advanced partnership with our esteemed partner, FRONTSTEPS Caliber. FRONTSTEPS Caliber is a leading provider of community management solutions, and their commitment to excellence seamlessly aligns with our own core values. It was without any hesitation to partner with them in the joint effort to enhance […]
  • by Phil Hoffman
    I had some plumbing work done at my house today.  The issues weren’t an emergency, but they were important. And, given that my plumbing skills are about as good as my software coding, doing it myself was not an option.   As I was doing my research to find the plumber who would best serve my needs, […]
  • by Phil Hoffman
    Phil Hoffman, CEO of Page Per Page, humbly reflects back on his (numbered) days writing code, and the lifelong career lessons that resulted from them. After graduating college in 1978, my first job was as a computer programmer. My employer was United Airlines (UAL), the largest and safest airline on the planet at the time.  […]
  • by The PPP Team
    Our Answer: While we are confident that our pricing is competitive, we still believe in providing clients with volume-based pricing discounts. However, a pricing discount evaluation can only occur once a six month partnership has been established and numbers can be verified. There is no contract required. Page Per Page will also try to meet […]
  • by The PPP Team
    Our Answer: Unfortunately, no — due to storage space and availability, we are unable to house any client inventory. However, we can always print supply orders and ship them directly to you. A friendly reminder that outsourcing your mailings to Page Per Page, greatly reduces or eliminates your need for for in-house supplies. Contact us […]

ClickPay

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CIT Bank

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Nabr

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Pilera

  • Illinois condominium and homeowners associations will soon have a new digital responsibility. Under Public Act 104-0797, affected associations must provide an internet-accessible website for unit owners by January 1, 2028. For boards and community managers, preparing involves more than launching a website. Associations will need a reliable process for sharing meeting information, publishing approved board […]
  • Our latest release introduces new features, including how to manage replies for community communications, and enhancements to messaging and documents.  Read on to learn more!  New Features Easily choose who manages replies to community communications You can now select a specific manager to receive all resident replies for any message or announcement you send.  This […]
  • Serving on an HOA board often means wearing more hats than you ever expected. One minute you’re answering questions about parking, the next you’re reviewing architectural requests, and somewhere in between you’re trying to keep the community informed and running smoothly. It’s a lot, and governance can sometimes feel like an uphill climb. The truth […]
  • Homeowners are asking for more these days: more clarity, more updates, and more openness from their HOA. And honestly, who can blame them? When information is easy to find and decisions make sense, the entire community benefits. That’s why HOA transparency plays such a huge role in building trust and creating a positive living environment. […]
  • HOA complaints often increase during the holidays as residents decorate their homes and common areas. Boards can prevent conflict by setting clear rules and communicating early. The holidays bring out the best in communities with cheerful lights, friendly neighbors, and festive front yards that sparkle with spirit. But for many HOA boards, the season also […]

Converged Services

  • As the world rapidly moves towards sustainable living and environmental consciousness, the adoption of electric vehicles (EVs) is playing a pivotal role in reducing carbon emissions and creating a cleaner future. With an increasing number of people choosing electric cars, the need for accessible and convenient EV charging solutions has become paramount, especially for those […]
  • In recent years, the build-to-rent sector has gained significant traction in the real estate market. With the growing demand for rental properties, developers are exploring innovative ways to streamline operations, enhance tenant experiences, and maximize profitability. Technology plays a pivotal role in achieving these goals. In this blog post, we will delve into the essential […]
  • The recent passage of the Inflation Reduction Act has paved the way for the federal government to invest millions of dollars into energy and water efficiency retrofits and climate resilience solutions at HUD-assisted multifamily properties. This is great news for property owners and managers who are looking to reduce their carbon footprint and build climate-resilient […]
  •   With the recent announcement of the 10th annual Florida Community Association Journal's Readers' Choice Award winners, we are once again honored to have won the Diamond Award, the top level of recognition.
  • When we consider trends for the multifamily market in 2023, the term "Home of Things (HoT)" comes to mind. Home of Things refers to physical devices within the unit and throughout the community that use sensors, software, processing capabilities, and additional technologies that are interconnected over the Internet and/or other communication networks.

TownSq

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